This SMS Privacy Policy applies exclusively to text messaging services provided by LBAPS.com (“LBAPS,” “we,” “us,” or “our”). This policy is separate and independent from our general website privacy policy and other terms of service.
SMS Service Overview
LBAPS provides SMS text messaging services to communicate important information to our customers including:
Service appointment reminders and confirmations
Account updates and notifications
Important service announcements
Emergency or urgent communications related to your services
Explicit Consent Required
YOUR CONSENT TO RECEIVE SMS MESSAGES IS COMPLETELY SEPARATE FROM ANY OTHER AGREEMENTS WITH LBAPS.
By providing your mobile phone number and checking the SMS consent box, you explicitly agree to receive text messages from LBAPS at the phone number provided. This consent is independent of:
Our website terms of service
Our general privacy policy
Any service agreements
Any other contracts or agreements with LBAPS
SMS Opt-In Process
To Receive SMS Messages:
Provide Your Mobile Number: Enter your mobile phone number in the designated field
Check the SMS Consent Box: You must explicitly check the box indicating your consent to receive SMS messages
Confirm Your Consent: You may receive a confirmation text to verify your number and consent
Message Details:
Frequency: Message frequency varies based on your service needs (typically 1-5 messages per month)
Content: Messages will contain service-related information only
Timing: Messages are typically sent during business hours (8 AM – 6 PM EST)
Carrier Charges: Standard message and data rates from your wireless carrier may apply
Supported Carriers
Our SMS service supports all major U.S. wireless carriers including:
Verizon
AT&T
T-Mobile
Sprint
U.S. Cellular
And other participating carriers
How to Get Help or Stop Messages
For Help:
Text HELP to any message you receive from us
Call or Email: Contact hr@lbaps.com for assistance
To Stop All Messages:
Text STOP to any message you receive from us
You will receive one final confirmation message confirming your opt-out
Important: Once you text STOP, you will no longer receive SMS messages from LBAPS, including important service notifications.
Information We Collect for SMS Services
Phone Number Information:
Mobile phone number you provide
Carrier information (automatically detected)
Opt-in/opt-out status and timestamps
Message delivery status
Usage Information:
Date and time of messages sent/received
Message delivery confirmations
Response interactions (HELP, STOP commands)
How We Use Your SMS Information
We use your mobile phone number and SMS-related information solely to:
Send you the SMS messages you’ve consented to receive
Process HELP and STOP requests
Maintain delivery records as required by law
Ensure message deliverability
Comply with carrier requirements and regulations
We do NOT:
Share your phone number with third parties for their marketing purposes
Use your SMS information for any purpose other than providing SMS services
Send promotional or marketing messages unless specifically consented to
Data Security for SMS Services
Security Measures:
All SMS communications are transmitted using secure, encrypted protocols
Phone numbers are stored in secure, encrypted databases
Access to SMS data is restricted to authorized personnel only
We use industry-standard security practices to protect your information
Secure Transmission:
All web-based SMS interactions use HTTPS secure connections
We partner only with reputable SMS service providers who maintain high security standards
Your phone number is never transmitted over unsecured connections
Third-Party SMS Service Providers
We use third-party SMS service providers to deliver text messages. These providers:
Are contractually required to protect your information
May only use your phone number to deliver messages on our behalf
Are prohibited from using your information for their own marketing
Must comply with all applicable privacy and telecommunications laws
Current SMS Service Provider: Our messages are delivered through certified telecommunications partners that comply with all carrier requirements and federal regulations.
Your SMS Privacy Rights
You have the right to:
Opt-out at any time by texting STOP
Access information about your SMS preferences by contacting us
Correct your phone number by contacting hr@lbaps.com
Request deletion of your SMS information (note: some records may be retained for legal compliance)
File complaints about SMS practices with your carrier or the FCC
Data Retention for SMS
We Retain:
Active Consent Records: While you remain opted-in to SMS services
Opt-out Records: For 3 years after opt-out to prevent unwanted re-enrollment
Delivery Logs: For 1 year as required by carrier regulations
Legal Compliance Records: As required by applicable laws
We Delete:
Unnecessary message content after delivery confirmation
Expired delivery logs according to our retention schedule
Information when legally required or upon valid deletion requests
Compliance with Laws
Our SMS services comply with:
Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act requirements for commercial messaging
Federal Communications Commission (FCC) regulations
Cellular Telecommunications Industry Association (CTIA) guidelines
State privacy and telecommunications laws
Children’s SMS Privacy
We do not knowingly collect mobile phone numbers from or send SMS messages to individuals under 18 years of age. If we discover we have collected SMS information from a minor, we will immediately delete that information and cease all SMS communications.
Changes to SMS Privacy Policy
We will notify you of any material changes to this SMS Privacy Policy by:
